Privacy
Policy.

Protecting your personal data is important to us. In this Privacy Policy, we explain transparently which personal data we process, for what purposes this takes place, and which rights you have in this context.

1. General Information

This Privacy Policy applies to our website, our online shop, our social media presences, and our communication via messenger services. We do not process personal data in order to collect as much information about you as possible or to create unnecessary profiles. Instead, we process data solely to enable a functional, secure, and fair shopping experience and to stay in contact with you.

 

Our guiding principle is clear: as little data as possible, as much transparency as necessary. That is why we explain here, in a clear and understandable way, which data is processed, when this happens, why it is necessary, and what level of control you have at all times.

2. Controller

Yelf UG (haftungsbeschränkt)
Bramfelder Straße 85
22305 Hamburg
Germany

 

Email: privacy@yelf-yeah.com
Website: www.yelf-yeah.com

3. General Information on Data Processing

Personal data is any information that can be used to identify you personally. We process your data exclusively in accordance with the applicable legal provisions, in particular the General Data Protection Regulation (GDPR).

4. Hosting & Platform

Our website and online shop are operated via Shopify (EU setup). When you visit our website or place an order, technical information (such as IP address, browser and device information) as well as order and contact data are processed to ensure that the shop operates in a stable, secure, and reliable manner.

 

Shopify provides the technical infrastructure for our online shop. Without this processing, secure operation, order processing, and payment transactions would not be possible.

5. Cookies & Consent Management

You can generally use our website without accepting marketing or analytics cookies. Technically necessary cookies are required to provide essential functions such as the shopping cart or checkout process. Processing is carried out on the basis of Art. 6(1)(a) GDPR (consent) and Art. 6(1)(f) GDPR (technically necessary cookies).

6. Analytics & Marketing Tools

We use Google Analytics, Google Ads and meta services (Instagram/Facebook). The aim is not to identify you personally, but to understand general interests and make our offers more relevant.

 

These tools are only used if you have given your consent via the cookie banner. You can revoke your consent at any time. With remarketing, users may see ads again after visiting our website – without us being able to identify you personally.

7. Newsletter

When you subscribe to our newsletter, we process your email address exclusively for this purpose. The newsletter is sent via Shopify and only after the double opt-in procedure. Your email address will not be passed on to third parties. You can unsubscribe from the newsletter at any time via the unsubscribe link in each email or by sending us a message.

8. Customer Account

We do not offer permanent customer accounts. Your personal data will only be processed in connection with the respective order and will not be stored permanently, unless there are legal obligations to retain it.

9. Payment Processing

We use external payment service providers to process payments, including PayPal, Klarna, Apple Pay, Google Pay, TWINT and credit card providers. The respective payment providers only receive the data necessary for payment processing. We do not store any complete payment data ourselves.

10. Shipping & Logistics

We work with various shipping and logistics service providers to deliver our products. Your name, address and, if applicable, contact details will be transmitted to them to the extent necessary for delivery.

11. Contact

If you contact us by e-mail, we will process your details exclusively for the purpose of handling your enquiry. The data will be deleted as soon as your enquiry has been finally processed and there are no legal retention obligations.

12. Social Media

We operate profiles on Instagram, Facebook, TikTok, YouTube and LinkedIn. We receive statistical evaluations, but do not have full access to personal profile data.

 

When visiting our social media profiles, the data protection regulations of the respective platforms also apply. In certain cases, there is joint responsibility between us and the platform operator.

13. Messenger Services

We use WhatsApp Business, Facebook Messenger and Instagram Direct Messages. For sensitive matters, we strongly recommend contacting us by email.

14. Data Transfer to Third Countries

Personal data may be transferred to the United States. This is done on the basis of adequacy decisions and standard contractual clauses. Despite these protective measures, it cannot be ruled out that authorities in third countries may gain access to data under certain legal conditions.

15. Your Rights

You have the right to information, correction, deletion, restriction of processing, data portability and revocation of consent at any time. An informal email to privacy@yelf-yeah.com is sufficient. You also have the right to complain to a competent data protection supervisory authority.

16. Changes to this Privacy Policy

We reserve the right to amend this privacy policy if legal or technical changes make this necessary. The current version on our website applies.

 

 

Valid as of: 1st February 2026

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Clean Affairs – Facial cleansing.

Aging Bye Bye – Anti-aging face care.

Spot Off – Spot treatments.

Viva el Boost – Skin booster.

Company

About us

FAQs

Contact

Legal Notice

Terms

Shipping Policy

Payment Terms

Refund Policy

Right of Withdrawal

Withdraw from contract

Terms & Conditions

Privacy Policy

Cookies

Business

Wholesale

Retail

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